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20 May 2025
OKRs don’t work, but what do I do instead?

Goal-setting and OKRs are like a religion - we take it on faith that they work. My talk at Turing...

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19 March 2021
A Good Vision Doesn’t Have to Be Big and Hairy

We’ve learned that a good vision has to be a BHAG, i.e. a Big, Hairy, Audacious Goal. The problem...

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10 March 2020
The Three Most Common Diseases Your Product Can Catch

Without a clear vision and strategy behind iterations, products become bloated, fragmented, direc...

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recent posts

15 April 2021
Are the Pain Points You're Solving Real?

When the Segway was announced with fanfare on ABC’s Good Morning America, the product was intende...

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19 March 2021
A Good Vision Doesn’t Have to Be Big and Hairy

We’ve learned that a good vision has to be a BHAG, i.e. a Big, Hairy, Audacious Goal. The problem...

Read More
10 March 2021
Why Pivots and Transformations Go Wrong

Whether you’re a founder pivoting your startup or a leader at a larger company driving digital tr...

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19 November 2020
How Focusing on Delighting Customers Can Lead You Astray

Paul Haun started his company, Nack, determined to spread kindness around him through “random act...

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07 July 2020
The Visual Art of Prioritization

As you and your team build your product, you have forces pulling you in different directions. You...

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26 June 2020
Radical Product Thinking Your Culture

Many years ago, I was excited to join a tech company to lead product management. The product and ...

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30 April 2020
The Hippocratic Oath of Product

When you build a product, you observe the problem your user has and set out to solve it. A medica...

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10 March 2020
The Three Most Common Diseases Your Product Can Catch

Without a clear vision and strategy behind iterations, products become bloated, fragmented, direc...

Read More