What Basecamp's implosion teaches us about organizational culture

What Basecamp's implosion teaches us about organizational culture

“Learning from mistakes is overrated,” according to the co-founders of Basecamp who wrote the New...

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How OKRs May Be Harming Your Product (And What to Do About It)

How OKRs May Be Harming Your Product (And What to Do About It)

OKRs (or Objectives and Key Results) is a framework for setting goals and measuring progress. Thi...

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Why Product Thinking Is a Life Skill and How You Can Develop It

Why Product Thinking Is a Life Skill and How You Can Develop It

In a job interview when you talk about yourself, you’re using your sales skills; sales isn’t just...

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Are the Pain Points You're Solving Real?

Are the Pain Points You're Solving Real?

When the Segway was announced with fanfare on ABC’s Good Morning America, the product was intende...

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A Good Vision Doesn’t Have to Be Big and Hairy

A Good Vision Doesn’t Have to Be Big and Hairy

We’ve learned that a good vision has to be a BHAG, i.e. a Big, Hairy, Audacious Goal. The problem...

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Why Pivots and Transformations Go Wrong

Why Pivots and Transformations Go Wrong

Whether you’re a founder pivoting your startup or a leader at a larger company driving digital tr...

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How Focusing on Delighting Customers Can Lead You Astray

How Focusing on Delighting Customers Can Lead You Astray

Paul Haun started his company, Nack, determined to spread kindness around him through “random act...

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The Visual Art of Prioritization

The Visual Art of Prioritization

As you and your team build your product, you have forces pulling you in different directions. You...

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Radical Product Thinking Your Culture

Radical Product Thinking Your Culture

Many years ago, I was excited to join a tech company to lead product management. The product and ...

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